HOME CARE · OPERATIONS MAP ← Back Seven streams. One hub.
Every value stream in a national home care operation, drawn as one branching line. The hub is the control and execution plane. Scroll to follow each stream to its end.
jobs · five years
straight through
acquisitions · as configuration
tasks a week
01 · DEMAND-TO-LEAD
First touch to qualified lead.
ad feeds · partner leads · web intake · CRM
02 · HIRE-TO-RETIRE
Application to active caregiver.
ATS · background · HRIS payroll · lifecycle · identity
03 · LEAD-TO-CASH
Lead to collected payment.
opportunity · rate change gate · ERP billing · payment
04 · ORDER-TO-FULFILLMENT
Assessment to documented visit.
care plan · scheduling · shifts · overtime · reconciliation
05 · ISSUE-TO-RESOLUTION
Complaint to resolved case.
intake · triage · investigation · resolution · feedback
06 · PROCURE-TO-PAY
Purchase to payment.
requisition · approval · PO · receipt · invoice match
07 · PLANE OPERATIONS
Plane health and recovery.
health monitor · error catalog · retry · escalation · SLA
01 · DEMAND-TO-LEAD First touch to qualified lead. ad feeds · partner leads · web intake · CRM 02 · HIRE-TO-RETIRE Application to active caregiver. ATS · background · HRIS payroll · lifecycle · identity 03 · LEAD-TO-CASH Lead to collected payment. opportunity · rate change gate · ERP billing · payment 04 · ORDER-TO-FULFILLMENT Assessment to documented visit. care plan · scheduling · shifts · overtime · reconciliation 05 · ISSUE-TO-RESOLUTION Complaint to resolved case. intake · triage · investigation · resolution · feedback 06 · PROCURE-TO-PAY Purchase to payment. requisition · approval · PO · receipt · invoice match 07 · PLANE OPERATIONS Plane health and recovery. health monitor · error catalog · retry · escalation · SLA
7 VALUE STREAMS One hub. Every workflow state is tracked. Exceptions route to a person.